User Agreement

This User Agreement (hereinafter referred to as the “Agreement”) sets out the rules for using the website https://udmx.net, registering and using a unified account, posting comments and materials on the forum, contacting technical support, and using other features of the Website.

The terms and conditions for acquiring and using the “SvetoMaster” computer program, paid Licenses, and Add-ons are governed by a separate Public Offer to enter into a license agreement for the use of the program.

The procedure for processing personal data is governed by a separate Personal Data Processing Policy. Consent to the processing of personal data, where required by law, is executed separately from this Agreement and other documents.

1. Terms and Definitions

1.1. “Website” means the collection of information, software, and services accessible at https://udmx.net, including articles, news, user guide, comments, forum, Personal Account, registration, payment, and technical support forms.

1.2. “User” means a capable natural person who has reached the age of eighteen and who visits the Website, registers an Account, or uses the Website’s features.

1.3. “Account” means the User’s unified account, identified by an email address and used to log in to the Website and the Program.

1.4. “Personal Account” means the private section of the Website that displays information about the Account, the License for the Program, activated Computers, the right to use the PRO Add-on, Token Balance, and other features available to the User.

1.5. “Program” means the computer program “SvetoMaster” (SvetoMaster).

1.6. “License” means the right to use the Program granted to the User under the License Offer on the terms of a simple (non-exclusive) license.

1.7. “PRO Add-on” means additional paid functionality of the Program, including an AI assistant. The terms of its acquisition and use are set forth in the License Offer.

1.8. “User Content” means comments, forum topics, messages within topics, images, links, Display Name, and other materials that the User posts on the Website.

1.9. “Forum” means the public section of the Website for creating topics and posting messages, text, links, and images. The Forum does not support private messaging.

1.10. “Display Name” (nickname) means the public designation of the author of User Content, which does not serve as verification of the User’s identity.

1.11. “Support” means the form and other means indicated on the Website for submitting inquiries to the Administration regarding the Website, Account, payments, License, PRO Add-on, and operation of the Program.

2. Acceptance of the Agreement

2.1. This Agreement is an offer by the Administration to conclude an agreement for the use of the Website on the terms set forth below.

2.2. The User accepts the Agreement by taking one of the following actions after being given the opportunity to review its text:
 2.2.1. submits a form on the Website’s main page by entering an email address;
 2.2.2. submits a separate registration form by entering an email address and password;
 2.2.3. logs into the Account or continues using a registered Account after receiving notice of the Agreement;
 2.2.4. posts a comment, creates a forum topic, publishes a message, or uses any other feature for which the Website explicitly indicates that the Agreement applies.

2.3. Acceptance of the Agreement must be full and unconditional. If the User does not agree to the Agreement, the User must not register an Account or use features that require authorization.

2.4. Browsing publicly accessible pages without registration is permitted subject to compliance with the provisions of the Agreement regarding intellectual property rights, acceptable use of the Website, and liability for posted materials.

2.5. The User confirms that they have reached the age of eighteen and possess the legal capacity necessary to accept the Agreement.

3. Account Registration

3.1. Account registration is carried out in one of the following ways:
 3.1.1. The User enters an email address in the form on the Website’s main page, after which a link to download the Program and a password for the unified Account are sent to that address;
 3.1.2. The User enters an email address and independently creates a password on a separate registration page.

3.2. The email address and password provided during registration are used as unified credentials for logging into the Website and the Program.

3.3. Information about the trial, monthly, annual, or perpetual License, activated Computers, the right to use the PRO Add-on, Token Balance, usage periods of the purchased Technical Limit, and token transactions is linked to the Account and the corresponding email address.

3.4. The User must provide an email address that belongs to them and is accessible to them. Registration using another person’s address without their permission is prohibited.

3.5. The Administration may send an email or link to verify ownership of the email address, restore access, or confirm an action related to the Account.

3.6. One Account is intended for use by one User. Transferring the Account, password, or access to it to third parties is not permitted, except as expressly provided by a separate agreement with the Administration.

3.7. Registration of an Account does not in itself constitute the acquisition of a paid License or the right to use the PRO Add-on.

3.8. The terms of the Trial Period, acquisition and termination of the License, acquisition of the PRO Add-on, use of the Technical Limit, and Token accounting are governed by the License Offer.

4. Account Security

4.1. The User must maintain the confidentiality of the password and take reasonable measures to prevent unauthorized access to the Account and the registered email address.

4.2. The User must not disclose the password to Support staff or post it in comments, on the forum, or in inquiries. The Administration does not request the User’s full password.

4.3. If unauthorized access is suspected, the User must change the password using the method available on the Website and contact Support without undue delay.

4.4. The Administration may temporarily restrict login and require a password change if there are reasonable indications of Account compromise, automated password guessing, or another security threat.

4.5. Until notice of unauthorized access is received, actions taken after authentication in the Account are presumed to be taken by the User. This rule does not apply if the User proves that such actions were made possible by a breach of security obligations by the Administration.

4.6. The User must maintain access to the registered email address. Loss of access to the email may complicate Account recovery but does not deprive the User of the right to contact Support and confirm ownership of the Account by another reasonable means.

5. Website Features

5.1. The following may be available on the Website:
 5.1.1. articles, news, and other informational materials;
 5.1.2. user guide and other documentation for the Program;
 5.1.3. download of the Program installation file;
 5.1.4. pages for selecting and paying for the License and PRO Add-on;
 5.1.5. comments on articles and news;
 5.1.6. Forum for public communication among Users;
 5.1.7. Personal Account with information about the Account, License and its add-ons, and activated Computers;
 5.1.8. Support form;
 5.1.9. other features described on the Website.

5.2. The composition, appearance, and interface of the Website’s free features may change. Such changes shall not reduce the scope of previously acquired rights to use the Program as defined by the License Offer.

5.3. Certain features of the Website may require authorization, an active License, a positive Token Balance, or compliance with technical requirements, of which the User will be informed before use.

6. Display Name and Profile Publicity

6.1. To post comments and messages on the Forum, the User may choose a separate Display Name in the profile.

6.2. If the User has not chosen a Display Name, the part of the registered email address before the “@” symbol is automatically used as the Display Name.

6.3. The part of the email address after the “@” symbol and the full email address are not shown to other Users unless the User themselves has posted them in publicly accessible material.

6.4. Before the first publication, the Website shows the User the Display Name under which the material will be posted and provides the opportunity to change it.

6.5. The part of the email address before the “@” symbol may contain a first name, last name, or other identifier that could allow the User to be recognized. If the User does not want such information to be publicly displayed, they should choose a neutral Display Name before the first publication.

6.6. It is prohibited to use a Display Name that:
 6.6.1. creates the false impression that the User is the Administration, a moderator, a representative of the rights holder, or another specific person;
 6.6.2. contains insults, threats, information prohibited by law, or designations that infringe the rights of third parties;
 6.6.3. is used for advertising, spam, or misleading other Users.

6.7. The Administration may require the User to change a Display Name that violates clause 6.6, or temporarily replace it with a neutral designation.

7. Comments and Forum

7.1. Comments and the Forum are intended for open communication on the topics of the Website, the Program, lighting equipment, and related matters.

7.2. User Content is published without mandatory prior review. Publication does not mean that the Administration confirms the accuracy, safety, or legality of the material, or shares the opinion of its author.

7.3. The Forum does not contain a private messaging function. Text, links, and images posted in comments and on the Forum are public and may be accessible to an indefinite number of persons and search engines.

7.4. The User independently determines the content of the publication and must, before submitting it, remove personal data, passwords, access keys, payment information, trade secrets, and other information not intended for public dissemination.

7.5. The User is responsible for the User Content they post and confirms that they have the necessary rights to the text, images, and other materials.

7.6. When posting a link, the User must ensure that its destination matches the description and that it does not lead to a malicious, fraudulent, or knowingly illegal resource.

7.7. The User may edit or delete their materials within the available Website features. The absence of a self-service deletion function does not deprive the User of the right to contact Support with a justified request to delete or modify the material.

7.8. A message in comments or on the Forum is not considered an official Support request or a legal claim. To resolve issues related to the Account, payments, License, and its Add-ons, the Support form or the email address specified by the Administration should be used.

8. Rights to User Content

8.1. Exclusive rights to User-created content remain with the User or other right holder.

8.2. By posting User Content on the Website, the User grants the Administration a royalty-free, simple (non-exclusive) right to use it to the extent necessary for the operation, display, moderation, storage, backup, and technical processing of the relevant section of the Website.

8.3. The granted right includes reproduction of the material on servers, making it available to the public on the Website, creating technical and backup copies, resizing and reformatting images, quoting excerpts within the Website, and transferring the material to technical contractors that support the operation of the Website.

8.4. The territory of the granted right is worldwide, as the materials are accessible via the Internet. The right continues until the removal of the relevant material from the Website, and for technical and backup copies, for a reasonable period of their retention.

8.5. Deletion of the Account does not automatically delete the User’s comments, topics, and messages. Such materials are preserved under the designation “Deleted User” in accordance with Section 14.

8.6. The Administration may retain material if it is necessary to comply with legal requirements, protect rights, preserve the continuity of a discussion, or consider a dispute. If the material contains excessive personal data, the User may request its deletion or anonymization.

9. Prohibited Content and Actions

9.1. It is prohibited to post or distribute on the Website:
 9.1.1. information whose dissemination is prohibited by the legislation of the Russian Federation;
 9.1.2. calls for violence, terrorism, extremist activity, incitement to hatred or enmity;
 9.1.3. threats, stalking, harassment, insults, knowingly false defamatory statements, and materials that violate the rights and dignity of others;
 9.1.4. pornographic materials and other sexual content inconsistent with the Website’s subject matter;
 9.1.5. personal data of third parties without a legal basis, as well as passwords, access keys, full payment details, and other protected information;
 9.1.6. materials that infringe copyright and related rights, trademark rights, image rights of individuals, and other third-party rights;
 9.1.7. malicious code, phishing links, instructions or tools for unauthorized access, circumvention of the License, and technical protection measures;
 9.1.8. spam, bulk repetitive advertising, artificial promotion, and materials off-topic;
 9.1.9. materials posted on behalf of another person without proper authorization, or information that is misleading as to the author and purpose of the publication.

9.2. It is prohibited to:
 9.2.1. disrupt the normal operation of the Website, send an excessive number of requests, scan for vulnerabilities, or bypass access restrictions;
 9.2.2. use automated data collection, except for normal indexing of public pages by search engines and cases authorized in writing by the Administration;
 9.2.3. obtain or attempt to obtain access to another User’s Account;
 9.2.4. use the Website for fraud, illegal trade, or other unlawful activities;
 9.2.5. disrupt communication, systematically post off-topic messages, or circumvent moderation measures.

10. Moderation

10.1. The Administration is not obliged to pre-screen every material but may conduct post-moderation on its own initiative or upon receiving a report.

10.2. The Administration and its appointed moderators may:
 10.2.1. hide or remove material that violates the Agreement or the law;
 10.2.2. move a message to an appropriate section, merge duplicate topics, correct technical formatting without changing the meaning of the message, and close a discussion;
 10.2.3. remove non-functioning, malicious, and advertising links;
 10.2.4. warn the User;
 10.2.5. temporarily or permanently restrict the ability to post comments and messages on the Forum in the event of repeated or material violation.

10.3. When choosing a measure, the nature of the violation, its consequences, repetition, and the possibility of remedying the violation are taken into account. If circumstances permit, the User is given the opportunity to provide explanations or remedy the violation.

10.4. Restricting the ability to post comments and messages on the Forum does not in itself terminate the License, block the use of the Program, or deprive the User of access to the Personal Account.

10.5. To report a violation, the User may use the complaint function, if available, or contact Support, providing a link to the material and the basis for the report.

10.6. The Administration considers substantiated reports of illegal content and takes measures in accordance with the nature of the report and the requirements of the law.

11. Administration Materials and Intellectual Property Rights

11.1. Exclusive rights to the Website, its source code, design, articles, news, guide, graphic materials, designations, and other materials belong to the Administration or the respective right holders unless expressly stated otherwise.

11.2. The User may view materials, save them for personal use, print the guide for working with the Program, and quote short excerpts with attribution within the limits permitted by law.

11.3. Without the permission of the right holder, it is prohibited to engage in mass copying of materials, creating a mirror of the Website, republishing the guide or articles in their entirety, selling access to them, removing authorship information, and using materials in any way not expressly permitted by law or this Agreement.

11.4. Use of the Program and its Add-ons is governed by the License Offer. Having access to the installation file, Personal Account, or payment page does not grant any rights beyond the License Offer.

12. Personal Account and Information on Acquired Rights

12.1. The Personal Account may display the type of License, its term, paid status, activated Computers, deactivation operations, the right to use Add-ons to the main license, and the usage periods of the purchased Technical Limit.

12.2. If there is a discrepancy between the information in the interface and confirmed payment information, the User may contact Support. The Administration verifies the information against its own accounting system and the payment service documents.

12.3. Deactivating a Computer in the Personal Account does not constitute deletion of the Account and does not terminate the License. It frees up the corresponding Activation for another Computer within the terms of the purchased Plan.

12.4. The terms and legal consequences of payment, Activation, expiration, renewal, and termination of the License, as well as the acquisition of the PRO Add-on, are governed by the License Offer.

13. Support

13.1. The User may submit inquiries via the Support form and the contacts published on the Website.

13.2. The inquiry should contain only the information necessary to address the issue. The password, full bank card number, and other excessive confidential information should not be provided.

13.3. The Administration may request information necessary to identify the Account, payment, Program version, operating system, connected equipment, and circumstances of a technical error.

13.4. Unless a specific period is established by law or a separate agreement, the inquiry will be considered within a reasonable time, taking into account its complexity, the completeness of the information provided, and the order of inquiries.

13.5. The response is sent to the Account’s email address or to another address reasonably specified by the User.

13.6. Messages posted by the User on the Forum or in comments do not constitute Support inquiries and may not receive an official response.

14. Account Deletion

14.1. The User may delete the Account independently using the corresponding function in the Personal Account, or send a deletion request to Support.

14.2. A deletion request through Support must be sent from the Account’s email address or confirmed in another way that reasonably establishes the will of the Account owner.

14.3. Before self-service deletion, the Website informs the User of the consequences of deletion and offers to explicitly confirm the action. By confirming deletion, the User declares the voluntary cessation of use of the Account, the Licenses and add-ons associated with it, including the unused Technical Limit.

14.4. Access to the Account, Personal Account, and Program is terminated immediately after confirmation of self-service deletion or execution of a confirmed request by Support. Under the current model, deletion is final: restoration of the Account, license history, and previous access to the Program is not provided.

14.5. Upon Account deletion initiated by the User, all trial, monthly, annual, and perpetual Licenses attached to it, as well as the right to use the PRO Add-on, are terminated. These rights are not restored, and unused periods and license fees are not refunded solely by reason of voluntary Account deletion.

14.6. Clause 14.5 does not limit the User’s mandatory rights that arose prior to deletion due to the failure to provide the License or the right to use the PRO Add-on, a material defect in the Program or PRO Add-on, or any other breach by the Administration.

14.7. Account deletion does not in itself constitute a refund request. If there are grounds provided by the License Offer or the law, a refund request is submitted by the User separately, in accordance with the procedure set out in the License Offer.

14.8. The User’s comments, topics, and messages are not automatically deleted after Account deletion. The author’s public name is replaced with “Deleted User,” and the link between the material and the public profile is severed.

14.9. If an individual publication contains personal data of the User or a third party, the User may, before or after Account deletion, submit a request to delete or anonymize such data. The request is considered in accordance with the law, the rights of other persons, and the need to preserve the meaning of the discussion.

14.10. Technical and accounting data necessary for compliance with legal requirements, payment verification, protection of rights, and dispute resolution may be stored after Account deletion for the period required by law or objectively necessary. Such data is not used to continue access to the Program.

14.11. Restricting the ability to post messages on the Forum does not constitute Account deletion. The Administration does not terminate the Account, License, or the right to use its add-ons solely for ordinary violations of communication rules, unless such violation involves hacking, fraud, license circumvention, interference with Token accounting, or another material breach affecting the Account, Website, or Program.

15. Restriction and Termination of Access by the Administration

15.1. The Administration may temporarily restrict access to the Account or certain features if there are reasonable indications of:
 15.1.1. hacking or compromise of the Account;
 15.1.2. fraud, unauthorized payment, payment cancellation, or chargeback;
 15.1.3. circumvention of Activation, technical protection measures, limitation on the number of Computers, or Technical Limit accounting mechanisms;
 15.1.4. use of the Account to attack the Website, automated abuse, mass spamming, or other activities posing a material threat to the Website, Program, or other Users;
 15.1.5. any other material breach of the Agreement or the License Offer.

15.2. If an immediate measure is not required to ensure security or prevent an ongoing violation, the Administration notifies the User of the reason for the restriction and provides a reasonable opportunity to give explanations or remedy the violation.

15.3. A temporary protective block due to suspected hacking does not terminate the License or the right to use the PRO Add-on. After confirmation of Account ownership and restoration of security, access shall be restored.

15.4. In the event of a payment cancellation, refund to the payer, or establishment of an unauthorized payment, the Administration may suspend access to the corresponding paid functionality in accordance with the procedure set out in the License Offer.

15.5. Final termination of the Account, its associated Licenses, and the right to use the PRO Add-on at the Administration’s initiative is permitted only in the event of a material breach and in the cases and manner provided by law and the License Offer.

15.6. Restriction of comments and the Forum is governed by Section 10 and should not in itself restrict access to the Program, PRO Add-on, and Personal Account.

16. Personal Data and Electronic Communications

16.1. Personal data processing is carried out in accordance with the separate Personal Data Processing Policy posted at https://udmx.net/soft/privacy and applicable law.

16.2. For the conclusion and performance of the Agreement, the Administration processes the email address, Account data, authorization information, Support inquiries, and other data directly necessary for the operation of the features chosen by the User.

16.3. Consent to the processing of personal data, where required by law, is executed separately from the Agreement and other documents confirmed by the User.

16.4. Consent to receive advertising and marketing communications is voluntary, executed separately, and is not a condition of registration, obtaining the link to the Program, purchasing a License, or its Add-ons.

16.5. The Administration may, without separate advertising consent, send necessary service messages: password or login link, registration confirmation, security notices, payment notifications, License status and expiration, Add-ons, expiration of the Technical Limit usage period, changes to legal documents, and Support responses.

16.6. User Content and the Display Name are published at the User’s initiative and are accessible to an indefinite number of persons. The Administration cannot guarantee that third parties will not make copies of public materials before their deletion or anonymization.

16.7. When the part of the email address before the “@” symbol is used as the Display Name, the Administration processes and publishes that part for the purpose of designating the author of the public material in accordance with clauses 6.2–6.5.

17. Website Availability and Liability

17.1. The Administration takes reasonable measures to maintain the operability of the Website, Accounts, and Personal Account but does not guarantee their continuous availability at all times.

17.2. Access may be temporarily restricted for updates, maintenance, emergency repairs, security, or due to circumstances beyond the Administration’s reasonable control.

17.3. Articles, news, Forum posts, and comments are informational in nature. The User independently evaluates the materials of other Users and should not consider them official instructions of the Administration unless expressly stated.

17.4. The user guide and official documentation apply to the Program version indicated therein. After an update, certain interface elements and functions may differ; the Administration takes reasonable steps to keep the documentation up to date.

17.5. The Administration is not responsible for User Content that it did not create and of whose illegality it was unaware, provided it takes the measures prescribed by law upon receiving a substantiated notice.

17.6. The User is liable for any infringement of third-party rights and the law through their User Content and actions. The Administration may demand cessation of the infringement and compensation for documented losses in cases provided by law.

17.7. No provision of the Agreement excludes or limits the Administration’s liability or the User’s mandatory rights in cases where such exclusion or limitation is prohibited by law.

18. Third-Party Sites and Services

18.1. The Website may contain links to third-party websites, programs, and services. The User follows such links at their own discretion.

18.2. The placement of a link does not imply the Administration’s endorsement of all materials and terms of the third-party resource, unless expressly stated otherwise.

18.3. Use of a third-party resource is governed by the documents of its owner. The Administration is not responsible for changes to or unavailability of a third-party resource, except where liability is expressly provided by law.

19. Changes to the Agreement

19.1. The Administration may amend the Agreement by publishing a new version on the Website, indicating its number and date.

19.2. The new version applies to actions on the Website taken after its effective date. It does not retroactively change the terms of a previously acquired License, the right to use its Add-ons, the amount or usage period of the Technical Limit, or other rights established by the License Offer.

19.3. Material changes to the rules of the Account, its deletion, content publication, and moderation will be communicated to registered Users via the Website, Personal Account, or email before the changes take effect, or within a reasonable time if the change is required by law or an urgent security measure.

19.4. If a change requires separate consent or materially alters the User’s contractual obligations, the Administration may request re-acceptance of the Agreement. Until the new version is accepted, use of the corresponding free feature may be restricted, but not the previously acquired License, its Add-ons, or the Technical Limit, unless otherwise provided by the License Offer or the law.

19.5. A User who does not agree with the new version may cease using comments, the Forum, and other free features. Account deletion is performed only by a separate confirmed action and entails the consequences set out in Section 14.

20. Applicable Law and Inquiries

20.1. This Agreement is governed by the laws of the Russian Federation. If mandatory rules of the law of the User’s country of residence apply irrespective of the choice of law, this clause does not exclude them.

20.2. Inquiries and claims may be sent through Support at https://udmx.net/soft/support or to the еmаil аddrеss support (dоt) udmx.net.

21. Final Provisions

21.1. The Agreement enters into force for the User upon its acceptance and applies throughout the existence of the Account and the use of the Website’s features. The provisions relating to User Content, intellectual property rights, liability, and handling of inquiries shall continue to apply after Account deletion to the extent necessitated by the nature of the relevant relationships.

21.2. The official language of the Agreement is Russian. Translations may be provided for convenience; in case of discrepancies, the Russian version shall prevail, unless mandatory rules of applicable law provide otherwise.

21.3. On matters of Website use, this Agreement prevails over the Website’s reference materials. On matters of acquiring and using the Program, License, and its Add-ons, the License Offer applies, and on matters of personal data processing, the Personal Data Processing Policy applies.

Version No. 2 dated May 01, 2026